Your contact persons
- Gina Weber
- Product Manager Digitalization
- Phone: +49 2632 9292-286
- Email: msc@masa-group.com
- Andreas May
- Manager Digital Products & Services
- Phone: +49 2632 9292-172
- Email: msc@masa-group.com
MasaDocs
MasaDocs is our central online platform for the technical documentation of your production plant. Your most important documents are always at your fingertips. You can access them at any time, from anywhere, on any device – via a browser or an app. This service is, of course, free of charge for users of the Masa Service Cloud.
Our platform provides structured, digital access to essential information, including:
- Mechanical parts catalogue
- Individual circuit diagrams
- Operating instructions
- Safety instructions
Find the right spare part
Our spare parts catalogue allows you to navigate through your plant with ease, select spare parts using 3D models and add them directly to your shopping cart. Once our team has reviewed your non-binding enquiry, you will receive a customised quote.
Spare parts enquiry via MasaDocs
Thanks to our full-text search, you can find the right spare part quickly and efficiently. We also keep your documents up to date so that you always have the right information at your fingertips.
Finding the right spare part has never been easier!
To help you navigate MasaDocs, we offer a series of how-to videos that cover everything you need to know. These videos are freely accessible to all Masa Service Cloud users and are designed to make information easy to remember through both sound and vision.
Online Briefing MasaDocs
Are you interested in MasaDocs and would like some personal support to help you find your way around our platform? Then make an appointment right now for a free, short online briefing by our experts.
Bluepaper Masa Service Cloud (MSC)
You are also welcome to find out more about our currently available scope of services in our Bluepaper ‘Masa Service Cloud’.

It's a long way from raw materials through the mixture to the finished stone. Many plant components are involved in this process. Only if the system components are matched, can one be assured of a smooth process and economical operation of the block and paver making plant.
The manufacturing of autoclaved aerated concrete products demands high standards for mixing and dosing of the aggregates, the control of the fermentation process and the control of each production step. Masa's aerated concrete installations are proven advanced technology processes, designed according to customers specific requirements. This approach allows complete solutions to ensure highly efficient, optimised processes resulting in consistent final product quality.
It's a long way from raw materials through the mixture to the finished sand lime bricks. Many plant components are involved in this process. Only if the system components are matched, can one be assured of a smooth process and economical operation of the sand lime brick production plant.
It's a long way from raw materials over mixture to the finished (Kerb)stone. Masa Kerbstone presses were developed to fulfill among other criteria, the special requirements of the "British Standard" kerbstones. This "British Standard" is still a condition in countries of the Middle East and the UK.
Masa plants and machines are installed and commissioned by our own experienced fitters. Masa relies on qualified personnel, trained in Germany.
The Masa Lifetime service extends far beyond the actual assembly and commissioning of a plant. Masa can rely on specific know-how and an industry experience of more than 110 years.
Do you need support with your machine? Masa Support scores in both quality and significantly improved accessibility. Whether "first aid" for technical problems, updates, functional expansions of your production plant or technical questions, the know-how provided by Masa Support covers a wide range of services.
Are you looking for your contact? The Masa Service team introduces itself.
The Masa Service Cloud is the latest product in the family of digital products.